Question 1

Is ShopCloud free to use in India?

Accepted Answer

Yes! ShopCloud's Starter Plan is completely free. You get a full AI-powered store builder, unlimited products, custom subdomain (yourstore.shopcloud.in), and custom domain support — all without paying anything. No credit card required.

Question 2

How is ShopCloud better than Shopify for Indian sellers?

Accepted Answer

ShopCloud is built specifically for Indian merchants. Unlike Shopify, ShopCloud offers: pricing in INR with no transaction fees, native UPI & Razorpay integration, WhatsApp order notifications via MSG91, built-in Shiprocket & iCarry logistics, and support in Hindi. Plus, ShopCloud's Starter plan is FREE vs Shopify's minimum ₹1,499/month.

Question 3

How is ShopCloud different from MyDukaan (Dukaan) or ShopeeDeck?

Accepted Answer

ShopCloud provides deeper customization than MyDukaan, including a premium visual store builder with 100+ themes, AI-driven product descriptions, multi-tenant architecture for agencies, an advanced logistics hub with live tracking, and a custom white-label dashboard. ShopeeDeck focuses on D2C brands only; ShopCloud scales from individual sellers to enterprise-level multi-store management.

Question 4

Can I use my own domain with ShopCloud?

Accepted Answer

Absolutely. Every ShopCloud plan, including the free plan, supports custom domains. Simply point your domain's CNAME record to ShopCloud and connect it in your dashboard. Your store will be live at your own domain within minutes, with automatic SSL certificate provisioning.

Question 5

How fast can I launch an online store with ShopCloud?

Accepted Answer

You can launch a beautiful, fully-functional eCommerce store in under 60 seconds with ShopCloud. Our AI engine generates your storefront, suggests products, creates SEO-optimized descriptions, and configures payment gateways automatically. Sign up, choose a theme, add products — you're live.

Question 6

Does ShopCloud work for selling products across India?

Accepted Answer

Yes. ShopCloud is built for pan-India commerce. We integrate natively with Shiprocket and iCarry logistics to ship to 27,000+ pin codes across India. Cash on delivery (COD), UPI, credit/debit cards, and net banking are all supported out of the box.